What is Makro South Africa's business focus and history?
Makro South Africa, founded in 1971 and headquartered in Sandton, Gauteng, operates as a warehouse club retail chain offering a wide range of products including electronics, appliances, homeware, and groceries. With over 5,000 employees, it serves both retail and wholesale customers through its physical stores and online platform.
Makro South Africa Corporate Details & Core Services
Makro South Africa is a warehouse club retail chain offering a wide range of products including electronics, major appliances, camping gear, sports equipment, homeware, food, clothing, and alcohol. It operates both physical stores and an online shopping platform.
Makro South Africa Contact Information & Official Links
| Website | https://www.makro.co.za |
| Social | |
| Email id | makrocare@makro.co.za |
| Phone number | +27 11 797 0000 |
| Head office address | Sandton, Gauteng, South Africa |
| Tags | warehouse club e-commerce wholesale |
What are Makro South Africa's Key Business Metrics & Stats?
| No of employees | 5001 |
| Founded year | 1971 |
| Type | private |
| SAICS CODE | 5961 |
| NAICS Code | 44-45 |
| Industry | Retail |
| Location | Sandton, Gauteng, South Africa |
| Parent Company | massmart.co.za |
| Pricing Strategy | Bulk purchase discounts, Seasonal promotions, Membership-based pricing |
How much funding has Makro South Africa raised to date?
| Name | Description |
|---|---|
| Latest Valuation | (USD) |
What are Makro South Africa's Core Products?
| Name | Description |
|---|---|
| Electronics | A wide range of electronic products including televisions, computers, and mobile devices. |
| Major Appliances | Household appliances such as refrigerators, washing machines, and ovens. |
| Camping Gear | Equipment and accessories for outdoor camping activities. |
| Sports Equipment | Various sporting goods for activities like soccer, tennis, and fitness training. |
| Homeware | Items for home improvement and decoration, including furniture and kitchenware. |
| Food | A selection of groceries and packaged foods. |
| Clothing | Apparel for men, women, and children. |
| Alcohol | A variety of alcoholic beverages available through Makro Liquor stores. |
What are the latest developments at Makro South Africa?
| Date | Type | Description |
|---|---|---|
| April, 2025 | news | Makro opened its 23rd store in Gonubie, East London, marking its first new store in six years. |
| September, 2023 | news | Makro launched a new online platform, Makro Business, targeting business customers with tailored offerings. |
| August, 2024 | news | Makro experienced a significant increase in online grocery sales, with both sales and customer numbers doubling compared to the previous year. |
| March, 2023 | news | Makro dismissed 379 workers for participating in an illegal strike during the Black Friday weekend. |
| September, 2023 | news | Makro partnered with Unilever to offer customers favorite products at reduced prices amid rising petrol costs. |
What industry awards and recognitions has Makro South Africa received?
| Date | Type | Description |
|---|---|---|
| July, 2023 | award | Makro's 'Voice of Makro' campaign won Silver in the Digital Campaign category at the Shop! SA Shopper Marketing Awards. |
| July, 2023 | award | Makro's Black Friday campaign won Gold in the Grocery Shopper Marketing - Non-food category at the Shop! SA Shopper Marketing Awards. |
| November, 2013 | award | Makro received an 'eta' award from Eskom for energy-efficient new generation stores. |
Makro South Africa VS Game VS Takealot.com VS Amazon South Africa VS Pick n Pay VS Checkers : 2026 Comparison
| Feature | Makro South Africa | Game | Takealot.com | Amazon South Africa | Pick n Pay | Checkers |
|---|---|---|---|---|---|---|
| Core Strengths | Electronics, Major Appliances, Camping Gear, Sports Equipment, Homeware, Food, Clothing, Alcohol | Electronics, Home Appliances, Furniture, Sporting Goods, Groceries, Office Supplies | Electronics, Home & Kitchen, Fashion, Health & Beauty, Sports & Outdoors, Books & Stationery, Toys & Games, Groceries | Consumer Electronics, Sporting Equipment, Toys, Home and Kitchen Appliances, Beauty Products, Local South African Brands | Pick n Pay Online Shopping, Pick n Pay ASAP, Pick n Pay Clothing, Pick n Pay Smart Shopper, Pick n Pay Mobile | Checkers Sixty60, Checkers FreshX, Petshop Science, Foodie!, Oh My Goodness!, Checkers Xtra Savings, Checkers Little Shop, Checkers LiquorShop, Checkers Outdoor, Uniq clothing by Checkers |
| Founded Year | 1971 | 2011 | 2024 | 1967 | 1956 | |
| Stock Name/Ticker | AMZN (NASDAQ) | PIK (Johannesburg Stock Exchange) | ||||
| Type | private | private | private | public | public | private |
| Global Employees | 5001 | 2471 | 90000 | |||
| Revenue (Annual) | $1.9 Billion(2025) | $25.4 Million(2024) | $823 Million(2025) | $6.8 Billion(2025) | $5.7 Billion(2025) | |
| Headquarters | Sandton, Gauteng, South Africa | Sandton, Gauteng, South Africa | Cape Town, South Africa | Cape Town, Western Cape, South Africa | Cape Town, Western Cape, South Africa | Brackenfell, Western Cape, South Africa |
| Latest Valuation | $2.3 Trillion |
What are Makro South Africa's official legal and registration details?
| Name | Description |
|---|---|
| Legal Name | Makro South Africa |
| Cin number | |
| GST number | |
| Registration number |
Who is in Makro South Africa's executive leadership team?
| Name | Designation |
|---|---|
| CEO | Doug Jones |
| Chief Operating Officer | B. M. |
| Chief Risk Officer | B. V. |
| Chief Risk Officer | N. M. |
| P.A. to CEO | R. D. |
| Customer Relations Officer | B. Q. |
Where are Makro South Africa's primary office locations?
| City | Country |
|---|---|
| Johannesburg | South Africa |
What are the current business signals and market intelligence for Makro South Africa?
| Spending next 3 months | Enhancing online shopping platform, Improving delivery logistics, Expanding product range |
| Pain points | Delayed deliveries, Poor customer service, Product quality issues |
| Sales motion | In-store bulk sales, Online retail, Business-to-business transactions |
| Buyer Persona | Cost-conscious consumers, Small business proprietors, Event organizers |
| Type of customer | Retail customers, Wholesale buyers, Small business owners |
| Key customer domain | Retail, Hospitality, Food service |
| Annual ACV | R28.3 billion in 2021 |
What is Makro South Africa's annual revenue history?
| Year | Revenue (USD) |
|---|---|
| 2025 | 1.9 Billion |
| 2024 | 119 Million |
| 2023 | 1.9 Billion |
| 2022 | 1.9 Billion |
| 2021 | 1.9 Billion |
What are Makro South Africa's risk management and compliance ratings?
| GDPR RIsk | No |
| Privacy Risk | No |
| Company Ratings | |
| Glassdoor Rating |
What are Makro South Africa's business model and service classifications?
| Saas | No |
| Offline Stores | No |
| Service | No |
| Ecommerce | No |
| Exporter | No |
| Mobile App | No |
| Retail | No |
| B2B | No |
| B2C | No |
| Manufacturing | No |
| Wholesale | No |
| Importer | No |