What is Drift's business focus and history?

Drift is a private company based in Boston, Massachusetts, founded in 2015 by David Cancel and Elias Torres. It operates as a conversational marketing and sales platform leveraging AI to engage website visitors in real-time, qualify leads, and accelerate revenue growth. Drift has raised a total of $107 million in funding, with its latest valuation at $1 billion. The company has approximately 550 employees and serves over 5,000 customers, including companies like Gong, Okta, and Zenefits.

Drift Corporate Details & Core Services

Drift is a conversational marketing and sales platform that leverages AI to engage website visitors in real-time, qualify leads, and accelerate revenue growth.

Drift Contact Information & Official Links

Website https://www.drift.com/
Social        
Email id support@drift.com
Phone number 1-888-294-9160
Head office address Boston, Massachusetts, United States
Tags conversational marketing AI sales automation SaaS

What are Drift's Key Business Metrics & Stats?

No of employees 550
Founded year 2015
Type private
SAICS CODE 7372
NAICS Code 541511
Industry Software Development
Location Boston, Massachusetts, United States
Parent Company salesloft.com
Pricing Strategy Premium, Advanced, Enterprise
Drift Firmographic Snapshot 2026 2015 Founded Year 550 Global Employees United States Headquarters SoftwareDevelopment Industry Private Type Verified by DexterAgent.ai

How much funding has Drift raised to date?

Name Description
Funding Amount USD 15 Million
Stage Series A
Latest Valuation 1 Billion (USD)
Lead Investor CRV
Investors CRV

What are Drift's Core Products?

Name Description
Drift Chat AI-powered chatbots that engage website visitors in real-time to qualify leads and book meetings.
Drift Email Automated email sequences to nurture leads and drive conversions.
Drift Video Personalized video messaging to engage prospects and customers.

What are the latest developments at Drift?

Date Type Description
February, 2024 Acquisition Drift was acquired by Salesloft in February 2024.
August, 2024 Funding Drift raised $60M in Series D funding at a $1B valuation in August 2024.

What industry awards and recognitions has Drift received?

Date Type Description
June, 2023 Industry Recognition Named a leader in Conversational Marketing Platforms by Forrester.

Drift VS Intercom VS HubSpot VS Zendesk : 2026 Comparison

Feature Drift Intercom HubSpot Zendesk
Core Strengths Drift Chat, Drift Email, Drift Video Fin, Helpdesk, Proactive Support Marketing Hub, Sales Hub, Service Hub, Content Hub, Data Hub, Commerce Hub, Smart CRM Zendesk Support, Zendesk Chat, Zendesk Talk, Zendesk Guide, Zendesk Explore
Founded Year 2015 2011 2006 2007
Stock Name/Ticker HUBS (NYSE)
Type private private public private
Global Employees 550 1059 8200 6440
Revenue (Annual) $135 Million(2022) $343 Million(2024) $2.6 Billion(2024) $1.6 Billion(2021)
Headquarters Boston, Massachusetts, United States San Francisco, California, United States Cambridge, Massachusetts, United States San Francisco, California, United States
Latest Valuation $1 Billion $1.3 Billion $24.4 Billion $10.2 Billion
LATEST REVENUE (TRILLIONS USD) EMPLOYEE COUNT (THOUSANDS) INNOVATORS VISIONARIES DISRUPTORS GIANTS Intercom 343 | 1059 HubSpot 2.6 | 8200 Zendesk 1.6 | 6440 Competitive Landscape 2026 DexterAgent.ai
Name Description
Legal Name Drift.com, Inc.
Cin number
GST number
Registration number

Who is in Drift's executive leadership team?

Name Designation
CEO Scott Ernst
CTO Elias Torres

Where are Drift's primary office locations?

City Country
Boston United States
San Francisco United States
Seattle United States

What are the current business signals and market intelligence for Drift?

Spending next 3 months Product development, Market expansion, Customer support enhancement
Pain points Lead qualification, Sales cycle acceleration, Customer engagement
Sales motion Inbound marketing, Outbound sales, Account-based marketing
Buyer Persona Marketing managers, Sales directors, Revenue operations professionals
Type of customer B2B companies, Enterprises, SMBs
Key customer domain gong.io, okta.com, zenefits.com
Annual ACV $50,000 - $100,000

What is Drift's annual revenue history?

Year Revenue (USD)
2022 135 Million

What are Drift's risk management and compliance ratings?

GDPR RIsk No
Privacy Risk No
Company Ratings 4.5
Glassdoor Rating 4.2

What are Drift's business model and service classifications?

Saas Yes
Offline Stores No
Service Yes
Ecommerce No
Exporter No
Mobile App Yes
Retail No
B2B Yes
B2C No
Manufacturing No
Wholesale No
Importer No
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