What is BigCommerce's business focus and history?

BigCommerce is a publicly traded company based in Austin, Texas, founded in 2009 by Eddie Machaalani and Mitchell Harper. It operates as an open SaaS ecommerce platform, providing merchants with enterprise-grade functionality, customization, and performance. BigCommerce has raised significant funding, including a $15 million Series A round led by General Catalyst in 2011. The company has over 1,300 employees and serves tens of thousands of B2C and B2B companies across 150 countries. Its top competitors include Shopify, Magento, and WooCommerce.

BigCommerce Corporate Details & Core Services

BigCommerce is a leading open SaaS ecommerce platform that empowers merchants of all sizes to build, innovate, and grow their businesses online. The platform provides sophisticated enterprise-grade functionality, customization, and performance with simplicity and ease-of-use.

BigCommerce Contact Information & Official Links

Website https://www.bigcommerce.com/
Social        
Email id sales@bigcommerce.com
Phone number +1 888 248 9325
Head office address Austin, Texas, United States
Tags ecommerce SaaS online retail enterprise software

What are BigCommerce's Key Business Metrics & Stats?

No of employees 1300
Founded year 2009
Type public
SAICS CODE 7372
NAICS Code 511210
Industry Ecommerce Software
Location Austin, Texas, United States
Subsidiary Company feedonomics.com, makeswift.com
Stock Name BIGC (NASDAQ)
Other website bigcommerce.com.au, bigcommerce.co.uk
Pricing Strategy Standard, Plus, Pro, Enterprise
BigCommerce BIGC (NASDAQ) Firmographic Snapshot 2026 2009 Founded Year 1300 Global Employees United States Headquarters EcommerceSoftware Industry Public Type Verified by DexterAgent.ai

How much funding has BigCommerce raised to date?

Name Description
Funding Amount USD 15 Million
Stage Series A
Latest Valuation 0 (USD)
Lead Investor General Catalyst
Investors General Catalyst

What are BigCommerce's Core Products?

Name Description
BigCommerce Platform An open SaaS ecommerce platform providing merchants with enterprise-grade functionality, customization, and performance.
Feedonomics A full-service data feed management platform that helps merchants optimize their product data across various channels.
Makeswift A visual builder for creating and managing websites without code, integrated with BigCommerce.

What are the latest developments at BigCommerce?

Date Type Description
July, 2021 Acquisition BigCommerce acquired Feedonomics to enhance its omnichannel commerce capabilities.
August, 2025 Rebranding BigCommerce rebranded under the new parent brand Commerce, encompassing BigCommerce, Feedonomics, and Makeswift.

What industry awards and recognitions has BigCommerce received?

Date Type Description
June, 2022 Recognition Named a leader in the Forrester Waveâ„¢: B2B Commerce Suites, Q2 2022.

BigCommerce VS Shopify VS Magento VS WooCommerce : 2026 Comparison

Feature BigCommerce Shopify Magento WooCommerce
Core Strengths BigCommerce Platform, Feedonomics, Makeswift Shopify Platform, Shopify Payments, Shopify POS Adobe Commerce Platform, AI-Powered Merchandising WooCommerce Plugin
Founded Year 2009 2006 2008 2008
Stock Name/Ticker BIGC (NASDAQ) SHOP (NYSE), SHOP (TSX)
Type public public private private
Global Employees 1300 8100 651 400
Revenue (Annual) $342.1 Million(2025) $563 Million(2024) $115.7 Million(2025)  
Headquarters Austin, Texas, United States Ottawa, Ontario, Canada San Jose, California, United States San Francisco, California, United States
Latest Valuation $0 $146.7 Billion $1.7 Billion $0
LATEST REVENUE (TRILLIONS USD) EMPLOYEE COUNT (THOUSANDS) INNOVATORS VISIONARIES DISRUPTORS GIANTS Shopify 563 | 8100 Magento 115.7 | 651 Competitive Landscape 2026 DexterAgent.ai
Name Description
Legal Name BigCommerce Pty Ltd
Cin number
GST number
Registration number

Who is in BigCommerce's executive leadership team?

Name Designation
CEO Travis Hess
Chief Financial Officer Robert Alvarez

Where are BigCommerce's primary office locations?

City Country
Austin United States
San Francisco United States
London United Kingdom
Sydney Australia
Kyiv Ukraine

What are the current business signals and market intelligence for BigCommerce?

Spending next 3 months Product development, Market expansion, Customer support enhancement
Pain points Scalability, Customization, Integration with third-party tools
Sales motion Direct sales, Channel partners, Online self-service
Buyer Persona Ecommerce managers, IT directors, Marketing executives
Type of customer B2B, B2C, Enterprise, SMBs
Key customer domain benjerry.com, moltonbrown.com, scjohnson.com, skullcandy.com, sony.com, vodafone.com
Annual ACV $10,000 - $500,000

What is BigCommerce's annual revenue history?

Year Revenue (USD)
2021 219.9 Million
2025 342.1 Million

What are BigCommerce's risk management and compliance ratings?

GDPR RIsk No
Privacy Risk No
Company Ratings 4.2
Glassdoor Rating 4.2

What are BigCommerce's business model and service classifications?

Saas Yes
Offline Stores No
Service Yes
Ecommerce Yes
Exporter Yes
Mobile App No
Retail No
B2B Yes
B2C Yes
Manufacturing No
Wholesale No
Importer No
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