What is Upgrade's business focus and history?

Upgrade is a private financial technology company based in San Francisco, United States, founded in 2016 by Renaud Laplanche. It offers a range of products including personal loans, credit cards, and rewards checking accounts. Upgrade has raised significant funding, including a $280 million Series F round in November 2021 and a $165 million Series G round in October 2025, bringing its valuation to $7.3 billion. The company has over 1,950 employees and operates offices in multiple locations including Phoenix, Montreal, Atlanta, and Irvine.

Upgrade Corporate Details & Core Services

Upgrade is a financial technology company offering affordable and responsible credit, mobile banking, and payment products to mainstream consumers.

Upgrade Contact Information & Official Links

Website https://www.upgrade.com
Social  
Email id support@upgrade.com
Phone number (844) 319-3909
Head office address San Francisco, California, United States
Tags Fintech Neobank Consumer Credit Mobile Banking Payment Solutions

What are Upgrade's Key Business Metrics & Stats?

No of employees 1950
Founded year 2016
Type private
Industry Financial Services
Location San Francisco, California, United States
Subsidiary Company uplift.com
Upgrade Firmographic Snapshot 2026 2016 Founded Year 1950 Global Employees United States Headquarters FinancialServices Industry Private Type Verified by DexterAgent.ai

How much funding has Upgrade raised to date?

Name Description
Funding Amount USD 280 Million
Stage Series F
Latest Valuation 7.3 Billion (USD)
Lead Investor Coatue Management
Investors Coatue Management, DST Global, Dragoneer Investment Group, Gopher Asset Management, G-Squared, Koch Disruptive Technologies, Old Well Partners, Ribbit Capital, Sands Capital, Ventura Capital, Vy Capital

What are Upgrade's Core Products?

Name Description
Personal Loans Loans up to $50,000 for various purposes including debt consolidation and home improvement.
Upgrade Cards Credit cards offering up to 3% cash back on purchases.
OneCard A card that allows users to pay now or pay later with flexible payment options.
Premier Savings High-yield savings account offering 3.05% APY.
Rewards Checking Preferred Checking account with up to 2% cash back on eligible purchases.
Auto Refinance Options to refinance auto loans for better rates.
Flex Pay Buy Now, Pay Later solution for travel and retail purchases.

What are the latest developments at Upgrade?

Date Type Description
October, 2025 Funding Upgrade raises $165 million in Series G funding led by Neuberger Berman.
July, 2023 Acquisition Upgrade acquires Uplift for $100 million in cash and stock.
Name Description
Legal Name Upgrade, Inc.
Cin number
GST number
Registration number

Who is in Upgrade's executive leadership team?

Name Designation
CEO Renaud Laplanche
CFO Jeff Bogan

Where are Upgrade's primary office locations?

City Country
San Francisco United States
Phoenix United States
Montreal Canada
Atlanta United States
Irvine United States

What are the current business signals and market intelligence for Upgrade?

Type of customer Mainstream Consumers
Key customer domain

What are Upgrade's risk management and compliance ratings?

GDPR RIsk No
Privacy Risk No
Company Ratings 4.6
Glassdoor Rating

What are Upgrade's business model and service classifications?

Saas No
Offline Stores No
Service Yes
Ecommerce No
Exporter No
Mobile App Yes
Retail No
B2B No
B2C Yes
Manufacturing No
Wholesale No
Importer No
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