What is Twilio's business focus and history?
Twilio is a publicly traded company based in San Francisco, California, founded in 2008 by Jeff Lawson, Evan Cooke, and John Wolthuis. It operates as a cloud communications platform, providing APIs for voice, video, messaging, and authentication. Twilio has raised significant funding, including a $130 million Series E round in 2015. The company has 5,535 employees and serves a global customer base, including companies like Uber, Airbnb, and Lyft.
Twilio Corporate Details & Core Services
Twilio is a cloud communications platform that enables developers to build, scale, and operate real-time communications within software applications. The company offers APIs for voice, video, messaging, and authentication, allowing businesses to integrate communication capabilities into their applications.
Twilio Contact Information & Official Links
What are Twilio's Key Business Metrics & Stats?
No of employees 5535
Founded year 2008
Type public
SAICS CODE 7372
NAICS Code 517911
Industry Technology and Communications
Location San Francisco, California, United States
Subsidiary Company
sendgrid.com, segment.com
Stock Name TWLO (NYSE)
Other website twilio.org
Pricing Strategy Pay-as-you-go, Volume Discounts, Enterprise Plans
Twilio
TWLO (NYSE)
Firmographic Snapshot
2026
2008
Founded Year
5535
Global Employees
United States
Headquarters
Technology and Communications Industry
Public
Type
Verified by
DexterAgent.ai
How much funding has Twilio raised to date?
Name
Description
Funding Amount
USD 3.7 Million
Stage
Series A
Latest Valuation
20.6 Billion (USD)
Lead Investor
Union Square Ventures
Investors
Union Square Ventures
What are Twilio's Core Products?
Name
Description
Programmable Voice
API to make, receive, and monitor calls.
Programmable Messaging
API to send and receive SMS, MMS, and WhatsApp messages.
Programmable Video
API to build real-time video applications.
Twilio Flex
Cloud contact center platform.
Twilio Segment
Customer data platform to collect, clean, and activate customer data.
What are the latest developments at Twilio?
Date
Type
Description
November, 2025
Acquisition
Twilio acquired Stytch, an identity platform for AI agents.
December, 2025
Partnership
Twilio partnered with the LA Kings as the team’s official away helmet partner.
What industry awards and recognitions has Twilio received?
Date
Type
Description
July, 2025
Recognition
Twilio was named a Leader in the 2025 Gartner® Magic Quadrant™ for CPaaS.
Twilio VS Plivo VS Nexmo VS Bandwidth : 2026 Comparison
Feature
Twilio
Plivo
Nexmo
Bandwidth
Core Strengths Programmable Voice, Programmable Messaging, Programmable Video, Twilio Flex, Twilio Segment
AI Agents, Voice API, SMS API, WhatsApp Business API, Phone Numbers API
SMS API, Voice API, Verify API, Number Insight API
Voice API, Messaging API, Emergency Calling API, Global SIP Trunking
Founded Year 2008
2011
2011
1999
Stock Name/Ticker TWLO (NYSE)
BAND (NASDAQ)
Type public
private
private
public
Global Employees 5535
247
170
1000
Revenue (Annual) $4.5 Billion(2024)
$86.6 Million(2024)
$61 Million(2015)
$748 Million(2024)
Headquarters San Francisco, California, United States
Austin, Texas, United States
San Francisco, California, United States
Raleigh, North Carolina, United States
Latest Valuation $20.6 Billion
$0
$230 Million
$0
LATEST REVENUE (TRILLIONS USD)
EMPLOYEE COUNT (THOUSANDS)
INNOVATORS
VISIONARIES
DISRUPTORS
GIANTS
Plivo
86.6 | 247
Nexmo
61 | 170
Bandwidth
748 | 1000
Competitive Landscape 2026
DexterAgent.ai
What are Twilio's official legal and registration details?
Name
Description
Legal Name
Twilio Inc.
Cin number
GST number
Registration number
26-2574840
Who is in Twilio's executive leadership team?
Name
Designation
CEO
Khozema Shipchandler
Chief Financial Officer
Aidan Viggiano
Chief Administrative Officer
Christy Lake
Chief Revenue Officer
Thomas Wyatt
Chief Product Officer
Inbal Shani
Chief Marketing Officer
Chris Koehler
Where are Twilio's primary office locations?
City
Country
San Francisco
United States
What are the current business signals and market intelligence for Twilio?
Spending next 3 months
Product Development, Market Expansion, Customer Support
Pain points
Complexity in integrating communication channels, Scalability of communication infrastructure, Ensuring reliable message delivery
Sales motion
Direct Sales, Self-Service, Partner Channels
Buyer Persona
Developers, Product Managers, IT Decision Makers
Type of customer
Developers, Enterprises, Startups
Key customer domain
uber.com, airbnb.com, lyft.com
Annual ACV
$10,000 - $100,000
What is Twilio's annual revenue history?
Year
Revenue (USD)
2024
4.5 Billion
What are Twilio's risk management and compliance ratings?
GDPR RIsk
Yes
Privacy Risk
Yes
Company Ratings
4
Glassdoor Rating
4
Saas
Yes
Offline Stores
No
Service
Yes
Ecommerce
No
Exporter
Yes
Mobile App
No
Retail
No
B2B
Yes
B2C
No
Manufacturing
No
Wholesale
No
Importer
No
