What is Sprinklr's business focus and history?

Sprinklr is a publicly traded enterprise software company based in New York, United States, founded in 2009 by Ragy Thomas. It operates as a provider of a unified customer experience management (Unified-CXM) platform, offering AI-powered solutions for marketing, advertising, research, care, sales, and engagement across modern channels. Sprinklr has raised significant funding, including a $105 million round in July 2016 at a $1.8 billion valuation. The company reported a revenue of $796.4 million for the fiscal year 2025. Its top competitors include companies like Salesforce, Adobe, and Oracle.

Sprinklr Corporate Details & Core Services

Sprinklr is a leading enterprise software company that provides a unified customer experience management (Unified-CXM) platform. Their AI-powered software enables organizations to manage marketing, advertising, research, care, sales, and engagement across modern channels, including social media, messaging, chat, and text.

Sprinklr Contact Information & Official Links

Website https://www.sprinklr.com
Social        
Email id info@sprinklr.com
Phone number (917) 933-7800
Head office address New York, New York, United States
Tags Customer Experience Management Enterprise Software AI-Powered Solutions Social Media Management Unified-CXM

What are Sprinklr's Key Business Metrics & Stats?

No of employees 3589
Founded year 2009
Type public
SAICS CODE 7370
Industry Enterprise Software
Location New York, New York, United States
Stock Name CXM (NYSE)
Sprinklr CXM (NYSE) Firmographic Snapshot 2026 2009 Founded Year 3589 Global Employees United States Headquarters EnterpriseSoftware Industry Public Type Verified by DexterAgent.ai

How much funding has Sprinklr raised to date?

Name Description
Funding Amount USD 105 Million
Stage Private Equity
Latest Valuation 1.8 Billion (USD)
Lead Investor Temasek
Investors Temasek, Wellington Management Company LLP, EDBI

What are Sprinklr's Core Products?

Name Description
Sprinklr Service An AI-based suite that unifies customer service across voice, digital, and social channels.
Sprinklr Social An AI-powered suite that unifies social media publishing, engagement, and analytics across various channels.
Sprinklr Insights An AI-based suite delivering consumer intelligence and managing customer feedback.
Sprinklr Marketing An AI-based suite unifying content production and lifecycle management with paid campaigns across various channels.

What are the latest developments at Sprinklr?

Date Type Description
March, 2025 Financial Report Sprinklr Announces Fourth Quarter and Full Year Fiscal 2025 Results

What industry awards and recognitions has Sprinklr received?

Date Type Description
September, 2019 Recognition Named to the Forbes 2019 Cloud 100
Name Description
Legal Name Sprinklr, Inc.
Cin number
GST number
Registration number

Who is in Sprinklr's executive leadership team?

Name Designation
CEO Rory Read
Chief Financial Officer Anthony Coletta

Where are Sprinklr's primary office locations?

City Country
New York United States
London United Kingdom
Paris France
Tokyo Japan
Sydney Australia

What are the current business signals and market intelligence for Sprinklr?

Type of customer Enterprises, Large Corporations
Key customer domain

What is Sprinklr's annual revenue history?

Year Revenue (USD)
2025 796.4 Million

What are Sprinklr's risk management and compliance ratings?

GDPR RIsk No
Privacy Risk No
Company Ratings
Glassdoor Rating

What are Sprinklr's business model and service classifications?

Saas Yes
Offline Stores No
Service Yes
Ecommerce No
Exporter No
Mobile App No
Retail No
B2B Yes
B2C No
Manufacturing No
Wholesale No
Importer No
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