What is Dialpad's business focus and history?
Dialpad is a private company based in San Ramon, California, founded in 2011 by Craig Walker. It operates as an AI-powered customer communications platform, offering unified business phone systems, contact center software, sales tools, and video meetings. Dialpad has raised $418 million in funding, with its latest valuation at $2.2 billion. The company has offices in multiple locations, including San Francisco, Tokyo, Sydney, and London.
Dialpad Corporate Details & Core Services
Dialpad is an AI-powered customer communications platform that unifies business phone systems, contact center software, sales tools, and video meetings into a single application.
Dialpad Contact Information & Official Links
Website https://www.dialpad.com
Social
Email id info@dialpad.com
Phone number (855) 342-5723
Head office address San Ramon, California, United States
Tags
AI-powered communications
Unified communications
Cloud-based solutions
Contact center software
Business phone systems
What are Dialpad's Key Business Metrics & Stats?
No of employees
Founded year 2011
Type private
Industry Software as a Service (SaaS)
Location San Ramon, California, United States
Pricing Strategy Standard, Pro, Enterprise
Dialpad
Firmographic Snapshot
2026
2011
Founded Year
Global Employees
United States
Headquarters
Software as a Service (SaaS) Industry
Private
Type
Verified by
DexterAgent.ai
How much funding has Dialpad raised to date?
Name
Description
Funding Amount
USD 170 Million
Stage
Series F
Latest Valuation
2.2 Billion (USD)
Lead Investor
ICONIQ Capital
Investors
ICONIQ Capital, Amasia, GV, OMERS Growth Equity, Work-Bench, Section 32, T-Mobile Ventures
What are Dialpad's Core Products?
Name
Description
Dialpad Connect
A business communications platform that unifies calling, messaging, and meetings in one app with built-in AI features.
Dialpad Support
A next-generation contact center platform with real-time AI that reduces resolution times and improves customer satisfaction.
Dialpad Sell
A cloud-based sales outreach solution that automates playbooks and delivers in-call coaching to improve sales performance.
Dialpad AI
A cross-platform AI layer that powers real-time transcription, coaching, summaries, and insights across all Dialpad products.
What are the latest developments at Dialpad?
Date
Type
Description
December, 2023
Award
Dialpad Named to Inc.’s 2023 Best in Business List for Contributions in AI & Data
What industry awards and recognitions has Dialpad received?
Date
Type
Description
December, 2022
Industry Recognition
Inc. 2022 Best in Business Recognizes Dialpad as Industry Leader in the Software as a Service Category
What are Dialpad's official legal and registration details?
Name
Description
Legal Name
Dialpad, Inc.
Cin number
GST number
Registration number
Who is in Dialpad's executive leadership team?
Name
Designation
CEO
Craig Walker
Chief Technology Officer
Brian Peterson
Chief Financial Officer
Mike Kourey
Chief Marketing Officer
Morgan Norman
Chief Human Resources Officer
Omar Lee
Where are Dialpad's primary office locations?
City
Country
San Ramon
United States
San Francisco
United States
Tokyo
Japan
Sydney
Australia
London
United Kingdom
What are the current business signals and market intelligence for Dialpad?
Pain points
Complex communication systems, Inefficient customer support, Lack of AI integration in communications
Sales motion
Direct sales, Channel partners, Online self-service
Buyer Persona
IT Managers, Customer Support Managers, Sales Managers
Type of customer
Businesses of all sizes, Enterprises, Startups
Key customer domain
What are Dialpad's risk management and compliance ratings?
GDPR RIsk
No
Privacy Risk
No
Company Ratings
Glassdoor Rating
Saas
Yes
Offline Stores
No
Service
Yes
Ecommerce
No
Exporter
No
Mobile App
Yes
Retail
No
B2B
Yes
B2C
No
Manufacturing
No
Wholesale
No
Importer
No
