What is Aisera's business focus and history?
Aisera is a private company based in Santa Clara, California, founded in 2017 by Muddu Sudhakar and Christos Tryfonas. It operates in the Software Development industry, providing AI-driven service experience solutions that automate operations and support for IT, HR, Sales, and Customer Service. Aisera has raised over $150 million in funding, with its latest Series D round of $90 million led by Goldman Sachs Asset Management and Thoma Bravo. The company has 311 employees and serves enterprise customers including Adobe, Workday, T-Mobile, Gilead Sciences, Amgen, and BNSF Railway.
Aisera Corporate Details & Core Services
Aisera is a leading provider of AI-driven service experience solutions that automate operations and support for IT, HR, Sales, and Customer Service, offering consumer-like self-service resolutions to users.
Aisera Contact Information & Official Links
Website https://aisera.com
Social
Email id info@aisera.com
Head office address Santa Clara, California, United States
Tags
Artificial Intelligence
Software
Cloud Computing
Enterprise
Chatbot
Service Management
Conversational AI
Customer Service
What are Aisera's Key Business Metrics & Stats?
No of employees 311
Founded year 2017
Type private
Industry Software Development
Location Santa Clara, California, United States
Aisera
Firmographic Snapshot
2026
2017
Founded Year
311
Global Employees
United States
Headquarters
Software Development Industry
Private
Type
Verified by
DexterAgent.ai
How much funding has Aisera raised to date?
Name
Description
Funding Amount
USD 20 Million
Stage
Series B
Latest Valuation
(USD)
Lead Investor
Norwest Venture Partners
Investors
Norwest Venture Partners, Menlo Ventures, True Ventures, Khosla Ventures, First Round Capital, Ram Shriram, Maynard Webb Investments
What are Aisera's Core Products?
Name
Description
AiseraGPT
A generative AI solution for enterprise service experiences.
AI Copilot
An AI assistant designed to boost productivity and efficiency.
AI Search
An AI-powered search tool for enterprise applications.
Agent Assist
A tool to enhance agent productivity through AI.
What are the latest developments at Aisera?
Date
Type
Description
June, 2025
Press Release
Aisera Named to Inc.’s 2025 Best Workplaces List
January, 2024
Press Release
Aisera Recognized as a Leader in the IDC MarketScape: Worldwide Conversational AI Software 2023
August, 2024
Press Release
Aisera Named a Leader in Conversational AI Platforms for Employee Services by Independent Research Firm
What industry awards and recognitions has Aisera received?
Date
Type
Description
June, 2025
Award
Inc.’s 2025 Best Workplaces List
January, 2024
Recognition
Leader in the IDC MarketScape: Worldwide Conversational AI Software 2023
August, 2024
Recognition
Leader in Conversational AI Platforms for Employee Services by Independent Research Firm
What are Aisera's official legal and registration details?
Name
Description
Legal Name
Aisera, Inc.
Cin number
GST number
Registration number
Who is in Aisera's executive leadership team?
Name
Designation
CEO
Abhi Maheshwari
Chief Revenue Officer
Matt Thomas
Where are Aisera's primary office locations?
City
Country
Santa Clara
United States
Athens
Greece
Bangalore
India
Toronto
Canada
London
United Kingdom
Paris
France
What are the current business signals and market intelligence for Aisera?
Type of customer
Enterprise
Key customer domain
adobe.com, workday.com, t-mobile.com, gilead.com, amgen.com, bnsf.com
What are Aisera's risk management and compliance ratings?
GDPR RIsk
No
Privacy Risk
No
Company Ratings
Glassdoor Rating
Saas
Yes
Offline Stores
No
Service
Yes
Ecommerce
No
Exporter
No
Mobile App
No
Retail
No
B2B
Yes
B2C
No
Manufacturing
No
Wholesale
No
Importer
No
