What is Ace Hardware's business focus and history?
Ace Hardware Corporation, founded in 1924, is a privately held company based in Oak Brook, Illinois, operating as a retailer-owned hardware cooperative. With over 5,800 stores in approximately 70 countries, it offers a wide range of hardware and home improvement products. The company employs over 12,500 individuals and has been recognized for its exceptional customer service.
Ace Hardware Corporate Details & Core Services
Ace Hardware is the largest retailer-owned hardware cooperative in the world, offering a wide range of hardware and home improvement products through over 5,800 locally owned and operated stores in approximately 70 countries.
Ace Hardware Contact Information & Official Links
| Website | https://www.acehardware.com |
| Social | |
| Phone number | 1-888-827-4223 |
| Head office address | Oak Brook, Illinois, United States |
| Tags | hardware home improvement retail |
What are Ace Hardware's Key Business Metrics & Stats?
| No of employees | 12500 |
| Founded year | 1924 |
| Type | private |
| SAICS CODE | 5251 |
| NAICS Code | 444130 |
| Industry | Retail |
| Location | Oak Brook, Illinois, United States |
| Pricing Strategy | Initial franchise fee: $5,000, Stock subscription fee: $5,000, Opening inventory: $210,000 to $1,000,000, Total estimated investment: $602,350 to $1,990,180 |
How much funding has Ace Hardware raised to date?
| Name | Description |
|---|---|
| Latest Valuation | (USD) |
What are Ace Hardware's Core Products?
| Name | Description |
|---|---|
| Grills and Smokers | A variety of gas, charcoal, pellet, and electric grills, along with smokers, to suit different outdoor cooking preferences. |
| Outdoor Power Equipment | Equipment including lawn mowers, trimmers, chainsaws, and leaf blowers for lawn and garden maintenance. |
| Paint and Supplies | Interior and exterior paints, primers, stains, and painting tools for home improvement projects. |
| Hand and Power Tools | A selection of tools such as drills, saws, wrenches, and screwdrivers for various tasks. |
| Plumbing Supplies | Pipes, fittings, faucets, and other plumbing essentials for repairs and installations. |
| Electrical Supplies | Wiring, outlets, switches, and lighting fixtures for electrical projects. |
| Lawn and Garden | Seeds, fertilizers, garden tools, and outdoor décor to enhance outdoor spaces. |
| Home and Kitchen | Housewares, small appliances, and kitchen gadgets for daily use. |
| Automotive and Sporting Goods | Car maintenance products, accessories, and sporting equipment for various activities. |
| Outdoor Living | Patio furniture, fire pits, and outdoor heating solutions for comfortable outdoor living. |
What are the latest developments at Ace Hardware?
| Date | Type | Description |
|---|---|---|
| 12, 2025 | news | Ace Hardware recognized as a 2025 Baymard Ecommerce UX Award winner for top 1% UX performance in the Home & Hardware category. |
| 09, 2025 | news | Ace Hardware and DoorDash launch exclusive nationwide partnership for on-demand delivery from over 4,000 local stores. |
| 07, 2025 | news | Ace Hardware celebrates grand opening of new 1.5 million-square-foot Retail Support Center in Kansas City, Missouri. |
| 08, 2025 | news | Ace Hardware marks one-year milestone of 'ELEVATE³ Ace' experiential store format, with over 130 remodels completed. |
| 11, 2025 | news | Ace Hardware reports record third quarter 2025 revenues of $2.5 billion, a 5.5% increase from the previous year. |
What industry awards and recognitions has Ace Hardware received?
| Date | Type | Description |
|---|---|---|
| 01, 2025 | award | Ace Hardware ranked #1 in Home Improvement on Forbes' 2025 Best Customer Service List. |
| 12, 2025 | award | Ace Hardware recognized as a 2025 Baymard Ecommerce UX Award winner for top 1% UX performance in the Home & Hardware category. |
| 07, 2025 | award | Ace Hardware's new Retail Support Center honored with a 2025 Kansas City Business Journal Capstone Award in the industrial category. |
| 01, 2026 | award | Ace Hardware ranked among top brands on Forbes 2026 Best Customer Service List, highest among hardware and home improvement retailers. |
Ace Hardware VS Lowe's VS True Value VS Menards VS Tractor Supply Company : 2026 Comparison
| Feature | Ace Hardware | Lowe's | True Value | Menards | Tractor Supply Company |
|---|---|---|---|---|---|
| Core Strengths | Grills and Smokers, Outdoor Power Equipment, Paint and Supplies, Hand and Power Tools, Plumbing Supplies, Electrical Supplies, Lawn and Garden, Home and Kitchen, Automotive and Sporting Goods, Outdoor Living | Appliances, Tools & Hardware, Building Materials, Garden & Outdoor, Home Décor | Feathered Friend Flyers' Choice Wild Bird Food, Swiffer Power Mop Starter Kit with Mop | Building Materials, Tools, Appliances, Home Décor, Garden Supplies | 4health with Wholesome Grains Adult Salmon and Potato Formula Dry Dog Food, Tractor Supply Pelletized Bedding for Horses and Small Animals, Producer's Pride 16% Layer Pelleted Chicken Feed, Tractor Supply Flake Premium Pine Shavings, Producer's Pride Scratch Grains Poultry Feed, Retriever Adult Complete Nutrition Mini Chunk Savory Chicken Recipe Dry Dog Food, Producer's Pride 12% Sweet Textured Livestock Feed, Royal Wing Black Oil Sunflower Wild Bird Food, Producer's Pride 16% Layer Crumble Chicken Feed, Producer's Pride Cracked Corn Grains Feed |
| Founded Year | 1924 | 1921 | 1948 | 1960 | 1938 |
| Stock Name/Ticker | LOW (NYSE) | TSCO (NASDAQ) | |||
| Type | private | public | private | private | public |
| Global Employees | 12500 | 300000 | 2500 | 45000 | 52000 |
| Revenue (Annual) | $10 Billion(2025) | $83 Billion(2024) | $4.7 Billion(2025) | $13 Billion(2022) | $15.5 Billion(2025) |
| Headquarters | Oak Brook, Illinois, United States | Mooresville, North Carolina, United States | Chicago, Illinois, United States | Eau Claire, Wisconsin, United States | Brentwood, Tennessee, United States |
| Latest Valuation | $0 | $0 | $30 Billion |
What are Ace Hardware's official legal and registration details?
| Name | Description |
|---|---|
| Legal Name | Ace Hardware Corporation |
| Cin number | |
| GST number | |
| Registration number |
Who is in Ace Hardware's executive leadership team?
| Name | Designation |
|---|---|
| CEO | John S. Venhuizen |
| Executive Vice President, Chief Supply Chain Officer | Richard Di Maio |
| Executive Vice President, Chief Financial Officer and Chief Risk Officer | William M. Guzik |
| Executive Vice President, Chief Growth Officer | John J. Surane |
| Senior Vice President, Chief Human Resources Officer | Kane C. Calamari |
| Senior Vice President, Retail Strategy & Operations | J. Andrew Enright |
| Senior Vice President, President Ace Retail Holdings | Joseph A. Jeffries |
| Senior Vice President, Chief Marketing Officer | Kimberly S. Lefko |
| Senior Vice President, Merchandising | Brian R. Wiborg |
| Senior Vice President, Information Technology | Richard G. Williams |
| Vice President, General Counsel and Secretary | Kerilyn M. Johnson |
| Vice President, Digital, Social & CRM | William R. Kiss, III |
| Vice President, Retail Support | Kevin P. Kryscio |
| Vice President, Controller | Steven G. Locanto |
| Vice President, Retail Operations and New Business | Andrew J. Schmitt |
Where are Ace Hardware's primary office locations?
| City | Country |
|---|---|
| Oak Brook | United States |
| Fort Myers | United States |
| La Crosse | United States |
| Kansas City | United States |
| Princeton | United States |
| Fredericksburg | United States |
What are the current business signals and market intelligence for Ace Hardware?
| Spending next 3 months | Expanding retail support centers, Enhancing digital and omni-channel capabilities, Investing in new store openings |
| Pain points | Competition from big-box retailers, Maintaining consistent customer service across independent stores, Adapting to e-commerce trends |
| Sales motion | Retail sales through independently owned stores, Online sales via e-commerce platform, Wholesale distribution to member stores |
| Buyer Persona | Homeowners seeking quality hardware products, DIY enthusiasts looking for project supplies, Contractors needing reliable tools and materials |
| Type of customer | Homeowners, DIY enthusiasts, Professional contractors |
| Key customer domain | Home improvement, Hardware supplies, Garden and outdoor equipment |
| Annual ACV | Average store sales of $4.29 million per year |
What is Ace Hardware's annual revenue history?
| Year | Revenue (USD) |
|---|---|
| 2025 | 10 Billion |
| 2024 | 9.5 Billion |
| 2023 | 9.1 Billion |
What are Ace Hardware's risk management and compliance ratings?
| GDPR RIsk | No |
| Privacy Risk | Yes |
| Company Ratings | |
| Glassdoor Rating |
What are Ace Hardware's business model and service classifications?
| Saas | No |
| Offline Stores | Yes |
| Service | Yes |
| Ecommerce | Yes |
| Exporter | No |
| Mobile App | Yes |
| Retail | Yes |
| B2B | Yes |
| B2C | Yes |
| Manufacturing | No |
| Wholesale | Yes |
| Importer | No |